Arriva South East (Guildford & West Surrey) route X1 is a newly introduced route currently working with 2 Volvo B9R Plaxton Panther coacehes connecting Horsham with Guildford. Personally, I think that the coaches don’t suit the route at all. Reason for this – why should the coaches be used for such a short route which only takes under an hour to get there? Therefore, I have an idea of the X1 to become a Sapphire route (or MAX would be great as well). Possibly, in the summer, to be extended to Brighton as well to allow a direct link between Guildford and the seaside town (Brighton) in order to avoid passangers having to change buses in Horsham (currently, passangers have to change to Stagecoach route 17 in Horsham).
Benefits of route X1 becoming a Sapphire route
A punctual, reliable, frequent and direct service
Sapphire will be launched first on four already popular routes across the UK. All our Sapphire services go by the most direct route, run frequently and will have special attention paid to them to ensure good timekeeping.
Well presented, customer focused drivers
Arriva drivers are highly skilled professionals and we’re giving those working the Sapphire routes some extra training to help them give you the best possible experience when you travel with us on a Sapphire bus.
An enhanced feeling of personal safety, space and comfort
Following a successful introduction on four routes in 2013, Arriva is extending its Sapphire premium brand so that 174 buses fitted with audio-visual ‘next stop’ equipment, WiFi and other improved features will be operating on 15 Sapphire services around the country by the end of this year. The vehicles running the Sapphire routes are a mixture of brand new and extensively refurbished buses. They are fitted with:
- New, more comfortable luxury seats, with high backs, deeper bases and more space – in some areas of the buses we’ve used the space normally taken by four seats to have three, more spacious, places to sit.
- Free WiFi – we’re making it easy for you to keep in touch, whether it’s updating your Facebook page, bidding for that eBay bargain or dashing off a few emails.
- Charging points – when we’re all so reliant on technology there’s nothing worse than having a flat battery, so now you can charge your smartphone, laptop or tablet on the bus at the handy charging points
- Audio-visual announcements – in the new comfy seating it will be easy to lose yourself in your book so the buses will have special display screens and audio announcements to make sure you don’t miss your stop to get off; this facility will also be a great benefit if you are visually impaired or unfamiliar with the route or bus services generally
- CCTV on board each bus for added security
A customer charter with no-quibble money-back guarantee
Our Sapphire customer charter sets out our commitments on things like reliability, punctuality, frequency and cleanliness and guarantees you your money back if you’re not satisfied
WHAT BUSES SHOULD THE X1 GET ONCE IT BECOMES SAPPHIRE
My opinion – either ex-Luton 321 Mercedes-Benz Citaros or ex-Derby Scania OmniCities to begin with. Then, if the route becomes successful (e.g. requiring DDs), then ADL E400 MMCs or Volvo B5TL MCV Evosetis could be ordered for the X1.
WHAT DO YOU THINK? WRITE THE NUMBER IN THE COMMENTS SECTION AS A VOTE
1 – Wright Streetdeck
2 – Volvo B5TL Wright Gemini 3 Frogface
3 – Volvo B5TL MCV Evoseti
4 – ADL E400 MMC
5 – ADL E400 (from other Arriva routes, including London)
6 – Mercedes-Benz Citaro
7 – Scania OmniCity
8 – Other (if so, please write the type e.g. 8 – Volvo B7TL Alexander ALX400 ex-London 142)